Your Library Card

Your library card is your passport to the world of information available at the public library. Library cards are free for those who live or own property in Cumberland County, and they're easy to get.

Your library card can be used at each library location and the Mobile Outreach Service.

 

Obtaining a Library Card

You must fill out an application online. Present a valid form of photo identification with your birth date and home address on it, such as your driver's license, when you pick up your card at the library. Children of the above (15 years of age and younger) may receive a regular or juvenile library card. The signature of a parent or guardian is required. Persons who do not live or own property in Cumberland County must pay an annual fee of $25.00 for a library card.

Library Card Applications are available online only. Click here to apply.

 

 

Library Card Expiration

Your library card will expire after one year. You can renew your library card at the Check Out desk of any branch or by phone. Library staff will confirm that your information is accurate and renew your card for the next year.

 

 

Password

Your password is the first four letters of your last name. Example: If your last name is "Smith" then your password is "smit."

This password is necessary to log into the public computers as well as your account information online. It cannot be changed.

 

 

Temporary Cards

If you do not reside in Cumberland County, you may receive a free Temporary Computer Users card by providing picture identification with birthdate and home address. This will allow you to log in and use the computers at any branch.

 

 

Borrowing

Your library card should be presented whenever you wish to check out library materials.

  • You are responsible for the return of all materials charged to your card and for any fines and fees associated with items on your record.
  • Parents/guardians are financially responsible for the items checked out on their minor child's library card.
  • No person under the age of 18 may check out DVDs or videos.
  • A maximum of eight DVDs may be checked out at one time.
  • Library materials may be returned to any of the CCPL&IC branches.
  • You must notify the library if your card is lost or stolen in order to prevent unauthorized use of your library card.
  • You must update your address or email address or phone number if they change.

 

 

Requests

You can request items that are currently available, checked out or on order through our online catalog. When the item becomes available, you will be notified via a telephone message or email, whichever you prefer.

If you experience any problems, please contact the library at (910) 483-7727.

 

 

Due Dates

Books, Sound Recordings, Videos

3 Weeks
DVDs, Bestsellers, Magazines 1 Week

 

 

Overdue Fees & Fines

DVDs $1 per day, $5 per item maximum per transaction
All other items 20¢ per day, $5 per item maximum per transaction
Lost or stolen card $2
Lost, stolen or damaged items Full replacement costs plus processing fee

WE TAKE OVERDUE MATERIALS SERIOUSLY: Failure to keep your account balance under $25.00 or your failure to return items will result in collection action.

 

Renewal

On your account page, in the list of Checked Out Items, each item eligible for renewal will have a box labeled Select for Renewal in the Actions column. Click in the box of each item you would like to renew and then click Renew at the bottom of the page.

You will see a message indicating that your renewals were attempted. Check the new due date at the bottom of the screen to verify that the renewal was successful.

You may also renew your items by calling our automated services system at
(910) 223-0431 or (910) 223-0432.

Items may also be renewed by visiting any location of the Cumberland County Public Library.

Items are not eligible for renewal if:

  • They are bestsellers
  • They have been requested by another customer
  • The renewal limit of 6 times has been reached

If you are unable to renew online or through our automated system, bring items to the library by the due date to avoid overdue fees.

 

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