One-on-One reference help five ways

Text a Librarian

Have a question? Text us! We now offer free text message reference services (standard message rates apply). Text "ccplinfo" to 66746. When you receive the confirmation message, hit reply and ask your question. We will respond as soon as possible.

This service is available 9am - 9pm Monday - Thursday, 9am-6pm Friday and Saturday, and 2pm - 6pm on Sunday. Messages sent outside of service times will be answered during regular library hours.

If you have questions about your account or would like to renew items, please call your local branch or the automated renewal lines at (910) 223-0431 or (910) 223-0432, or go to the My Account/Renew page to sign in to your library card account.

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NCknows Live Chat

NCknows is a service that allows North Carolina citizens to get help from librarians and use their library resources from their computer. By typing messages back and forth, you can communicate with a librarian, receive articles from NC_LIVE, and get answers to your questions. It's helpful, easy and it's free!
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Book a Librarian

Book a one on one session for up to 45 minutes. Sessions must be booked in advance by calling the location. Customers are limited to two sessions per month.

CALL FOR AN APPOINTMENT

  Headquarters (910) 483-7727 ext. 202
  Bordeaux (910) 424-4008 ext. 224
  Cliffdale (910) 864-3800 ext. 221 or 226
  East Regional (910) 485-2955 ext. 240
  Hope Mills (910) 425-8455 ext. 223
  North Regional (910) 822-1998 ext. 222
  Spring Lake (910) 497-3650 ext. 223
  West Regional (910) 487-0440 ext. 119

Do you want to learn more about how to… Create and use your own e-mail account? Get started with a school assignment? Use a word processor? Download e-books or classical music? Search the Internet? Book a session with a librarian for up to 45 minutes of instruction.

 

Phone the Reference Desk

You can call the reference desk for any branch directly.

  Headquarters (910) 483-7727 ext. 202
  Bordeaux (910) 424-4008 ext. 224
  Cliffdale (910) 864-3800 ext. 221 or 226
  East Regional (910) 485-2955 ext. 240
  Hope Mills (910) 425-8455 ext. 223
  North Regional (910) 822-1998 ext. 222
  Spring Lake (910) 497-3650 ext. 223
  West Regional (910) 487-0440 ext. 119
  Law Library (910) 321-6600  
  Local & State History
including genealogy 		(910) 483-7727 ext. 308

 

Email the Reference Desk

You can send an email with your question to the reference desk at

ris@cumberland.lib.nc.us